Shipping & Returns
Shipping
Every piece is made to order. Production takes 5–8 business days, then US shipping takes 3–5 business days. Orders over $50 ship free in the US.
You’ll get a tracking number the moment your order ships.
Returns
We accept returns within 10 days of delivery. Items must be unused, unwashed, and in the condition you received them, with all original tags attached.
Return shipping is on you unless the item arrived damaged or defective — if it did, contact us right away and we’ll make it right at no cost.
Need a different size? Return your item and place a new order. Final sale items and gift cards can’t be returned.
To start a return, email info.birdoutdoors@gmail.com with your order number. Full details in our Refund Policy.
Built on Adventure
Our background comes from years of outdoors experience. Whether that is on the water, on a bike, or at the campground, we've been there.